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By making a purchase you are demonstrating a clear understanding that we are selling certain skincare products containing CBD (cannabidiol) from hemp oil. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease, always check with your physician before starting a new dietary supplement program. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are purchasing these products with the understanding of the present status of CBD (cannabidiol) products. Please email firstname.lastname@example.org if there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product and it is within 7 days of receiving it, please see our Returns Process below.
No RMA is needed and the customer is responsible for return shipping costs. If you have any questions about whether your product is eligible for Returns, please feel free to email us.**Please also note that we do not have a money-back guarantee, as CBD does affect everyone differently. We are not able to accept back any product that has been opened or used**
1) Email us at email@example.com ASAP to alert us that you will be returning your UNOPENED product within the 7-day time limit and to request the Return Shipping Address. (3147 N Century St, Colorado Springs, CO 80907). There is a 5% restocking fee and we will not refund the original shipping cost or convenience fees. Only the value of the unopened product will be refunded.
2) Once you have shipped your product back to us – please also email the tracking number to firstname.lastname@example.org so we can keep an eye out for it.
3) Once we receive your package back at our facility and can confirm its condition, we will then issue a refund for the unopened product and email you a confirmation. Please allow 7-10 days for the refund to post to your statement.*If you have any questions regarding our return policy please email email@example.com.*
All Aspi products purchased via retail, your acceptance of the terms of purchase means you agree to and understand the refund policy.
Aspi will only accept returns and refunds from purchases made on AspiSkin.com and HempDepotCo.com. Aspi will not allow returns from a purchase made in a retail store.
Aspi ships all product USPS priority within 24 hours of ordering which typically arrive within 3 business day days (weekends and holidays excluded).